Reducing Mean Time-to-Resolution for Mobile Issues: Infographic

The Network is Down! I Can’t Connect? What’s going on?

Three things that helpdesk workers hate to hear. What happens next is the slow process of trying to figure out what the root cause of the problem is. Is it the device? The network? The application server? Or, something in between that might be harder to troubleshoot. Wouldn’t it be nice if there was a better way to get to the root of the problem in a proactive and automated way?
“61% of IT helpdesks saw an increase in trouble tickets after their latest mobile deployment."

World Business Research
Enterprise Mobility Survey

Join our Mailing List and Get the Infographic

Download a copy of the Reducing Mean Time-to-Resolution for Mobile Issues infographic for an outline of the accelerated approach to solving issues and reducing mean resolution time to just minutes.

Your download will be available immediately.